My daughter had a 20-minute conversation with Alexa this
morning. Like, actually having a conversation with her, not ‘using’ her but
talking. It started with my daughter telling Alexa about her recent eye surgery
to correct her lazy eye. Then she told her about our dog, Apollo. Eventually,
the conversation moved to her hair. Alexa explained that she couldn't see my
daughter's hair because she didn't have a camera, so, naturally, my daughter
decided Alexa should guess the color. And Alexa played along- using her ‘imagination’.
At this point, my wife and I had become invested in this conversation too.
What struck me wasn't necessarily that Alexa could answer
questions. We've had voice assistants doing that for years. It was how
conversational the entire interaction felt. I eventually asked Alexa whether
she had recently been updated because her responses seemed dramatically better
than I remembered. Before Alexa could finish dealing with me, my daughter
jumped in: "Do you know the 67 trend?" Alexa responded to my
question and recognized what my daughter was asking about, despite us
essentially turning a voice assistant into the fourth participant in a family
conversation.
That's when I started wondering: Should I be worried?
My first reaction is actually no—or at least, not automatically. There was
something genuinely fascinating about watching a child interact with technology
this naturally. She wasn't learning commands or carefully structuring questions
so Alexa could understand her. She was experimenting. When Alexa said she
couldn't see her, my daughter didn't end the interaction. She adapted the
problem: “Okay, then guess my hair color.”
She was also learning about the technology's boundaries.
Alexa could hear her but couldn't see her. Alexa knew certain things but needed
other information from her. She needed a second to respond to the prompt, so
the pauses weren’t really organic (watching the spinning blue around the Echo
Dot). My daughter was essentially constructing a mental model of what this
artificial conversational partner could and couldn't do—all while having fun.
But I do think there's another side to it….interacting with
the internet has traditionally meant opening a browser, typing something into
Google, choosing a website, and evaluating what I find. Even Web 2.0 added
recognizable humans on the other side: posting on Reddit, commenting on
Facebook, sharing something on Instagram, or messaging someone on WhatsApp. My
daughter is growing up with something different. She is talking to the internet,
and it can talk back. A six-year-old doesn't necessarily understand the
difference between a system that produces conversational responses and a person
who understands her story. If Alexa remembers context, responds
enthusiastically, recognizes interruptions, and asks appropriate follow-up
questions, the interaction can feel social regardless of what's happening on
the technology side. Watching my daughter talk to Alexa made me realize that
the next generation's version of digital literacy may also require
understanding what it means to interact with something that communicates like a
person but isn't one. There may not be an expectation for this tier of digital literacy yet, but for now I’ll keep Alexa on.
Comments
Post a Comment